I have considered their frequent statements of help being on its way to have multiple meanings. They seem to use this statement as a way to provide comfort and support, but I think they meant it in general and specific senses.
As a general concept, I feel they were referring to the future growth of a network capable of sharing the responsibility and some of the risk. As well, perhaps they were indicating that help would come through the increased awareness and abilities of Laura and others associated with the Cass experiment, QFS, SotT, etc., and the forum.
However, I also feel they were referring to specific events, actions or people (using the term loosely, as it could also refer to some advanced spirit not necessarily confined to a meat suit). For example, they mentioned a Nordic type would be of some form of assistance.
Of course, I could be wrong and they were just referring to Guardian eventually joining the forum as the resident multipurpose attack dog, with her keen nose, loud bark and razor sharp teeth.