Tech Support > Dr. Bizaramor Strikes Back

"Notify" working intermittently?

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Megan:
Am I the only person having trouble with the "Notify" feature? I know that it is designed to hold off notifications until the topic or board is revisited, once a notification has been sent, but taking that into account I seem to have missed quite a number of notifications recently, both of replies and of new topics.

I am going to switch my email address over to my Gmail account to see if that helps. Currently I am using my private domain email. If that server were losing messages, it would cause this problem.

Jason (ocean59):

--- Quote from: Megan on February 04, 2012, 06:53:15 PM ---I am going to switch my email address over to my Gmail account to see if that helps. Currently I am using my private domain email. If that server were losing messages, it would cause this problem.

--- End quote ---

I've been receiving notifications through my Gmail for years now, and it is still working well for me. I did have a few issues a couple years back (particularly with older threads it seemed), but not since then. I use their web-based filtering rules/labels to make sure they are directed into their own folder, and to prevent spam filters from sending them to the wrong place.

Jason (ocean59):
Also - I am pretty sure that if you receive a notification for a new reply, until you go view that reply (while logged in), no further notifications are sent until those circumstances have been met. Some of the earlier problems I had were related to this now that I'm thinking about it - I would click the link in the notification e-mail, read the updated posts, and then move on. But since I wasn't logged in, I never got another notification again, and missed future replies in some cases.

Palinurus:
No Megan, you're not the only one. I've noticed similar occurrences.

A tentative explanation I've constructed for myself based on several observations would be that one has to be logged in when inspecting notification links in order for later notifications for the same thread to be send to you. Being logged in while reading other threads is also helpful especially when your own posting has been quite a while ago in any particular thread.
There may be other explanations and/or strategies involved of which I have no knowledge, so fwiw.

Just read the posts of Jason(ocean59) while typing and concur with him.

Megan:

--- Quote from: Jason (ocean59) on February 04, 2012, 07:50:30 PM ---I've been receiving notifications through my Gmail for years now, and it is still working well for me. I did have a few issues a couple years back (particularly with older threads it seemed), but not since then. I use their web-based filtering rules/labels to make sure they are directed into their own folder, and to prevent spam filters from sending them to the wrong place.

--- End quote ---

I use a filter to move the notifications to an "Alerts" folder (and keep them out of the inbox) but "Never send it to spam" was not checked (it is now--thanks!). But then there are no notifications in the Spam folder either.

Hopefully having the notifications go directly to GMail will be more reliable, instead of going first to my own domain and then forwarded to GMail as they were before.

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