I finally recieved the first part of my order (5 T-shirts) but there is a problem.
there was no evidence of payment/bill included. wich resulted in being kept by the customs office in the next city near by.
I recieved a letter from them informing me that there was no payment/bill included. so I had to go to them with a proof of the pament/bill (I printed out the E Mails).
I had to pay 15,01 € to them for clearance of this packet and I'll have to pay another 15,01 € when the next part of the order (the other package)is delivered (wich will also go to the custom and not me first). and if they are not that friendly I might pay 30 € with the next package that is coming instead of the 15 €.
the thing is that this can be avoided by simply putting an evidence of payment/bill on the packet !
so when the costum catches a packet that has no evidence of payment/bill on or in it, the receiver has to pay an extra custum clearance to get his package.
if you do not come to the custum and pay within 14 running days the package will be sent back to the sender.
In my case every package that is coming from another country is and will be opened by the custum.
(they do that because of things I did in the past (I can't give details for safety reasons))
so I have to always pay them when I get a package from another country wich has no payment/bill included.
I don't think that custumers who buy the T-Shirt will be very happy or think about a second order when they have to go to the custum and pay extra for clearance because of a not included evidence of payment/bill.
also it took quite a while to deliver, but you are working on a new delivery deal when I heared right so it might go faster in the future.
by the way the T-Shirts are great
