Advice at work; and a program identified.

[chaps23]

Hi guys,

I thought for a while whether or not to post this as I was not sure if it would have any value to anyone, I'll start with some basic history.

I have for a few years been in the motorcar sales industry, for a long time I have reconised the importance of needing to use a little ego here and there in this line of work as the sales industry is full of egotistcle maniacs!!

Recently (6 months or so ago) I was moved to a seperate department in my dealership moving from the ever popular Volkswagen brand to Skoda which has quite a bit less foot traffic. With the last couple of months in the motor industry there has been massive reduction in the amount of people buying cars. There are days when I dont even get to see a customer!

Working off commission has been a challenge as I need to be selling 3-4 cars a week to stay a float. So now to my situation. Having been moved to a different dept I now have a different manager. Who I have caught on a couple of occasions snipping/stealing deals from me. This is a massive concern for me and I really dont know what I should do. Deals being as hard to get a hold of with the economy like it is and it really has a direct impact on my commissions.

This guy is very unapproachable, he is supposed to be my boss and help me out because he gets paid for the cars that sell. But he gets paid more when he sells it. I caught him once after I came back from a training day telling everybody that I was flogging the car around the track and got yelled at and that I'd embarrassed the dealership! which is an absolute crock of Sh$%, immediatly after hearing that I went straight into his office where I noticed my defence program come out and really get stuck into him. Although I didn't yell I set him up in a way that embarrassed him infront of his boss by getting him to admit he was lying about the whole thing. I was very patronising to say the least which I'm not particularly proud of.

Most recently which is this next problem of mine I have recently been on annual leave and travelled to queensland for a holiday. I had a few deals on the go so I told my manager if he could make sure they were looked after. I told him one customer was going to come in the very next week and that he is ready to buy (we all are supposed to look after each others deals and help out) Getting back from holidays my manager mentioned that no one had come in, I accepted that and decided to call them and find out where they are at etc. and discover that this Barstard of a boss has signed up my cutsomer! and worse still not told me about it. At first I merely thought that he didn't know he was my customer but new evidence has arrived and I now know he new, and that he'd tried to hide it from me....

Now what all good paleochristians should be I know that I should think logically about this before acting irrationally but I am just so mad I cant let it go. I have even gone to the extent of planning a diabolical scheme that will get him in the sh*^ which is very narsasitic of me. How do I fix a program I have already exposed to myself? And what should I do in regards to this situation?

I have read plenty of Martha Stout, I'm on the Keto diet and have been for a year and I do the EE Program. (should have mentioned this at the start...)

 

[chaps23]

I must add: My sincere apologies for not spell checking this before hitting the submit button. I'm terrible at English but yet its my first language :p ha ha.

 

[Galaxia2002]

This guy is very unapproachable, he is supposed to be my boss and help me out because he gets paid for the cars that sell. But he gets paid more when he sells it. I caught him once after I came back from a training day telling everybody that I was flogging the car around the track and got yelled at and that I'd embarrassed the dealership! which is an absolute crock of Sh$%, immediatly after hearing that I went straight into his office where I noticed my defence program come out and really get stuck into him. Although I didn't yell I set him up in a way that embarrassed him infront of his boss by getting him to admit he was lying about the whole thing. I was very patronising to say the least which I'm not particularly proud of.

OK, I want to ask you what was the outcome of your actions (in terms of recovery your commission, or your manager being punished in any way) when you proceeded so.

Most recently which is this next problem of mine I have recently been on annual leave and travelled to queensland for a holiday. I had a few deals on the go so I told my manager if he could make sure they were looked after. I told him one customer was going to come in the very next week and that he is ready to buy (we all are supposed to look after each others deals and help out) Getting back from holidays my manager mentioned that no one had come in, I accepted that and decided to call them and find out where they are at etc. and discover that this Barstard of a boss has signed up my cutsomer! and worse still not told me about it. At first I merely thought that he didn't know he was my customer but new evidence has arrived and I now know he new, and that he'd tried to hide it from me....

I think the answer to how to do with this new problem depends of what happened the last time, that can give you clues to how to proceed. You need to establish what work with this guy and collect information about him. Do you have any coworker that have had the same experience and you have the confidence to ask what did he do?

Now what all good paleochristians should be I know that I should think logically about this before acting irrationally but I am just so mad I cant let it go. I have even gone to the extent of planning a diabolical scheme that will get him in the sh*^ which is very narsasitic of me. How do I fix a program I have already exposed to myself? And what should I do in regards to this situation?

I think you shouldn't let it pass (their action)because the message you are sending him is "you can do it again" but of course the how to proceed is what it is important. Is he violent? vindictive?. What would happened if you accused him with proof front of a superior? Other members can give you better input.

 

[ajseph 21]

I don't honestly see that you're running a program because it seems that your boss has treated you unfairly. Being anrgy actually seems to be the right response,but acting on that emotion as you saw just leads to regret. I would say you could try external consideration with him to maybe see why he behaves this way. We must remember men are mechanical and you cant be mad at a machine for being a machine.
That being said you may be dealing with self importance on your part (as you stated the sales industry is ego driven) and a lack of concern coming from him. You could try taking him aside and explaining your issues with him. If that doesn't help take it to HIS boss. And if I may ask from your perspective what program have you exposed yourself to other than the defense one?
Also what galaxia has stated about gathering info and and comparing other peoples' experiences is good advice. Working at a bar I noticed that everybody there had the same issues with the boss!

 

[Mrs. Peel]

I think you shouldn't let it pass (their action)because the message you are sending him is "you can do it again" but of course the how to proceed is what it is important. Is he violent? vindictive?. What would happened if you accused him with proof front of a superior? Other members can give you better input.

Yes, being a good paleochristian doesn't mean you have to roll over and let people tramp on you. Is this person your manager/boss? Can you calmly confront him, asking why he lied and took your commission? If he is not your boss, can you go over his head? I don't think I would do it in front of any other employees though, to me that is not professional. You do need to factor in the questions Galaxia mentioned above.

 

[chaps23]

Hi Galaxia,

Last time my responce made him look like a fool which I'm sure he hated but then he stopped talking about me behind my back (as far as I can tell) In regards to my commision with the lastest issue I have not acted apon it yet. I have chosen not to mention other similar situations due to them being lengthy stories but I have recovered my comission in the past by just storming in there and taking it, this is not the first person to do this to me. It is a dog eat dog industry, what makes this case particularly worse is the fact that he is my manager.

I think the answer to how to do with this new problem depends of what happened the last time, that can give you clues to how to proceed. You need to establish what work with this guy and collect information about him. Do you have any coworker that have had the same experience and you have the confidence to ask what did he do?

I only have one other co-worker who operates under this manager and he is fairly green only having worked here a a couple of months I dont think he would ever stand up to it. As mentioned above my last responce in a similar situation was a little vindictive (catching him out lying infront of his boss) but worked very well, only I dont think it was appropriate.

I think you shouldn't let it pass (their action)because the message you are sending him is "you can do it again" but of course the how to proceed is what it is important. Is he violent? vindictive?.

He is not violent but he is a pathological liar.

What would happened if you accused him with proof front of a superior?

Have done this in the past made him look like a fool/liar, turned out well that time but I'm in the same situation again, The company I work for dont care about there staff, only care about selling cars. Which my manager does fairly well so they are not phased by his actions. Like I said its dog eat dog.

Ajseph, Mrs. Peel

I would have no luck at all taking him aside. It would more than likely end up in a written warning. He is unreasonable, I have in mind quite a vindictive plan to once again shame him to his boss but I dont see this as the correct/proper course of action. The program I have again exposed within myself is like this "vindictive little man syndrome." Where I have to always go about these type of situations with a mindset of getting revenge and its almost at times a little sadistic. I will manipulate my things to work in my favor and what makes it worse is that I'm quite good at it. :(

Regards,

Brent.

 

[Mrs. Peel]

I would have no luck at all taking him aside. It would more than likely end up in a written warning. He is unreasonable, I have in mind quite a vindictive plan to once again shame him to his boss but I dont see this as the correct/proper course of action. The program I have again exposed within myself is like this "vindictive little man syndrome." Where I have to always go about these type of situations with a mindset of getting revenge and its almost at times a little sadistic. I will manipulate my things to work in my favor and what makes it worse is that I'm quite good at it. :(

Well, instead of thinking the mindset of your behavior as being vindictive and revengeful, can you use the mindset of "I am going to get back what is rightfully mine" and then go about that calmly, without having to resort to stooping to his level of lying and whatnot? Granted I'm not in your shoes, so I suppose just saying, "hey, this was my sale, here's proof, so give me my commission" wont' work?

 

[Menna]

To avoid future problems like this maybe you can draft a contract for situations when you leave on vacation or what have you. Stating that so and so will come back and is your client you will receive 80% comission if someone else sells them. Maybe you can contact a lawyer to draft one of these. I understand your position people don't always buy cars when they first see them they have to think about it for a while then come back but you were the person that put in the work to sell and hook them and what happens if you are not working when they come back. I think the contract gives you some legal pull because as you know giving someone your word now a days is about as strong at string.

 

[chaps23]

Well, instead of thinking the mindset of your behavior as being vindictive and revengeful, can you use the mindset of "I am going to get back what is rightfully mine" and then go about that calmly, without having to resort to stooping to his level of lying and whatnot? Granted I'm not in your shoes, so I suppose just saying, "hey, this was my sale, here's proof, so give me my commission" wont' work?

Hi again Mrs Peel & thankyou for your support, its really hard to explain the situation fully over this forum. I can use that mindset! It is rightfully mine. Unfortunately asking him about it is not going to be easy and could result in him going behind my back to his boss first and "setting up" a story that would make it more difficult for me to win over the situation. I know he will do this because has done in the past.

If I directly go over his head first it will bare more fruit but then create an awkward situation having to still work with this guy! What I plan on doing is creating a rift by without haveing to lie I can honestly tell my managers boss that I have lost confidence in his ability to manage his staff then follow by reeling off all of the incidence that involve him being dishonest. Something like "Its his job to help us prosper in our position and assist us in selling cars, a quality which he has consistantly not shown and has repeatedly hindered my progress examples etc etc"

Its not a lie, by any means.

 

[Mrs. Peel]

If I directly go over his head first it will bare more fruit but then create an awkward situation having to still work with this guy! What I plan on doing is creating a rift by without haveing to lie I can honestly tell my managers boss that I have lost confidence in his ability to manage his staff then follow by reeling off all of the incidence that involve him being dishonest. Something like "Its his job to help us prosper in our position and assist us in selling cars, a quality which he has consistantly not shown and has repeatedly hindered my progress examples etc etc"

Its not a lie, by any means.

That sounds like a good approach. I know what it's like to have awkward situation between coworkers, my team member hates our manager, with whom I get along great and have no problems. So she accuses the manager of "favoring" me, and one has to walk on eggshells around her.

The cutthroat nature of the sales business when working on commission would make me uncomfortable. Last week I tried on a pair of shoes with the assistance of one salesperson, and when I wanted to see another shoe, the person wasn't around so another helped me, then the original person seemed to get annoyed and I ended up feeling like it was MY fault. :/

 

[chaps23]

I never updated you all!!

I did what I said and it went really really well, my managers boss made it all work out in the end! He hasn't been too bad since either but it is yet to be seen whats up his sleeve... Still doesn't take away the fact that I hate my job though, but it keeps food on the table.