friend trying to register on the forum

John G

John G

The Living Force
A friend of mine is trying to register with this forum and I don't remember registering and it's probably different anyways so I'm not sure what her problem is. I know she uses a dial-up connection if that matters. Here's how she described it:

The Cassiopaeia Forum wouldn't let me look at your link unless I was a registered member, so I finally broke down and registered! It took me three tries because of their security clock feature. Somehow I was reading it wrong. I just hope I don't regret this. I guess I'm intrigued by their focus on Gnosis and Gurdjieff, although somehow I've gotten rather bogged down in the book.

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Well, yes...I am having a problem. I never got my confirming e-mail from them, so I guess my registration isn't complete. I registered as Raksha as usual.

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Yeah, maybe you should mention me in the "technical problems" topic. This forum seems to be especially hard to register with. I just tried to register again but was told I answered the "anti-bot" clock incorrectly. When that happens I have to fill everything in again--my e-mail address, etc. It happened twice yesterday.

Besides, I've had a problem with other forums where I got "stuck in the door" you might say, and I was NEVER able to register with those forums. What I mean by that is that I never got a confirmation after I filled out the registration form and so I can't post anything, sometimes can't even contact the administrator via private message for help, because I'm "not a registered member." And yet when I try to start the registration process from scratch, I get a message that my username and IP address are already registered!!! So I *AM* a member--and yet I'm NOT! That's what I mean by getting "stuck in the door."

It's really a drag because it's happened with forums I really want to participate in.
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Hi Bluelamp,

Raksha did manage to register but has not yet activated it. All she has to do is to check her email and click on the registration confirmation link to activate the account. :)
 
My wife joined recently and she did not get her initial confirmation/activation email either. She waited about a week or so, and then re-requested this - I think it might've been via the "forgot password?" route but I am not sure. She did get it the second time.

I thought perhaps it was because I employ greylisting on my email server, which causes it to reject all incoming mail initially to filter spam. It then accepts the normal re-attempt at delivery the second time. I can check my logs if someone wants me to, but it sounds to me like there might be an issue with the registration system.
 
Yeah good point. Check the spam box to see if the activation email is in there. Thanks Aaron. :)
 
Ok my email server did receive the initial confirmation email, and greylisted it as it should. However I see that the re-transmit that was sent several hours later actually came from a different email host on your side, which was again greylisted (since it was a different IP). Looks like the re-submit that she requested a week later was sent from the same host both times, so that's why that went through.

So the issue we had was on our side, with our email server. I am not sure how many email hosting providers use greylisting like I do, but users of those email providers would likely see the same issue we did. FWIW.
 
I'm seeing this problem as well. My wife was trying to register for the forum and after she enters all of her information it says "An Error Has Occurred" without any specific details. I'm not sure if it is noticing the same IP address or computer that I use or what.

We also checked her email spam folders etc. But it seemed to not even get to that point from the outset.
 
trendsetter37 said:
I'm seeing this problem as well. My wife was trying to register for the forum and after she enters all of her information it says "An Error Has Occurred" without any specific details. I'm not sure if it is noticing the same IP address or computer that I use or what.
Click to expand...

I don't think it would be IP address. Try having her clear cache. Easiest way is with a keyboard shortcut. There are different methods depending on her OS/browser. Check here: http://en.wikipedia.org/wiki/Wikipedia:Bypass_your_cache. It's usually something like Shift+Refresh/F5

If that doesn't work, she should go into her Preferences or Tools and clear cache then restart the browser. I hope that helps.
 
Ahh ok thanks Heimdallr. I didn't think about that. They are on now but that probably could have been an easier solution.
 
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