Christopher
The Force is Strong With This One
http://www.mailonsunday.co.uk/news/article-1284363/How-BT-Sarah-spies-Facebook-account-secret-new-software-allows-BT-firms-trawl-internet-looking-disgruntled-customers.html#ixzz0qbXxA8AF
Some of Britain’s biggest firms were last night accused of ‘spying’ on their customers after they admitted ‘listening in’ on disgruntled conversations on the internet.
The companies include BT, which uses specially developed software to scan for negative comments about it on websites including Twitter, Facebook and YouTube.
Some of Britain’s biggest firms were last night accused of ‘spying’ on their customers after they admitted ‘listening in’ on disgruntled conversations on the internet.
The companies include BT, which uses specially developed software to scan for negative comments about it on websites including Twitter, Facebook and YouTube.
