Psalehesost
The Living Force
In another thread, the comment was made regarding leadership, in relation to our community:
This brought to mind the concepts of leadership I have read about in Gerald M. Weinberg's book Becoming a Technical Leader. There are quite different and contrasting ways of viewing and defining leadership. The typical academic "understanding" of it tends to be limited to a simplistic, hierarchical way of seeing it, though, and few are exposed to other models. Leadership does not necessarily have to be hierarchical - and Weinberg contrasts the more well-known hierarchical and "linear" approach with the "organic" approach.
The role of models of leadership in understanding it
Organic vs. linear models of leadership
Weinberg goes on to compare and contrast organic and linear models of leadership. Linear models are what most seem to have in mind when they speak of leadership - these tend to reduce people to roles, with 'leader' being one of those roles. One example of a linear model is the threat/reward model: "there is one and only one right answer, and anyone who cannot see it must be either dumb or bad." "When we operate out of the threat/reward model, we tend to see the leader's role as issuing threats and doling out rewards."
By contrast, organic models basically consider every member of the group, and every factor that affects it, in terms of its relationship with the whole. "It is impossible to change just one thing at a time." The organic model "allows different people to find a common basis for working together in complex situations. People who abide by the organic model tend to see other people as sharing the same life force, the same spiritual base, and the same kind of relationship among their unique individual parts. They don't compare people to some standard, so they are not tempted to shape people to some ideal image. Such people tend to see the job of a leader as getting people in touch with their own inner harmony."
"Linear models get their name from the assumption of a linear relationship between events; that is, one effect stems from one cause, and vice versa. Organic models may be characterized by "systems thinking": the belief that event X is the outcome of hundreds of other factors, including the passage of time."
The attitude towards change often differs depending on the kind of model used. "Under the influence of the threat/reward model, we may try to assure our security by struggling to keep all people and relationships forever the same. If we do feel the need to change, we usually direct it at someone else. And we usually try to change them by "removing" their "bad" behaviors."
By contrast, "People holding on to organic models need security just as much as everyone else, but they obtain their security by taking risks and by tolerating ambiguity. [...] Organic models expect and accept change as a normal part of the universe. Some organic models go even further, and welcome change as an opportunity to go into the unknown and grow. They have faith that growth is a natural process by which our wonderful potential is realized, in the same way a seed must grow to realize the wonderful potential of the flower."
Linear models are the typical way of managing very-large-scale things, like big corporations or entire societies, from the top-down. On the very large scale, the simplifying (and dehumanizing) assumptions of linear models make things much easier to reason about, predict, and manage - and to some extent, as a way of managing the complexity, it is often needed in order to be able to get anything done at all. But this only works as long as the situation is stable. As soon as things get chaotic or do not fit the model, attempts to apply it fall apart. It seems that very-large-scale management brings the need for linear models, and in turn, overly relying on such models brings entropy into the picture.
Organic models describe the way things naturally work in non-hierarchical small-to-mid-size groups and communities, where everyone knows everyone, and everyone is seen and treated as an individual. "Leader" may not even be a distinct role - whoever contributes to the whole is a leader, contribution by contribution.
To wrap this section up:
The "MOI" model of leadership
In Chapter 2: Models of leadership, a model called "MOI" is presented. This stands for "motivation", "organization", and "ideas or innovation". The idea is that for change to occur, the environment must contain all three.
The motivation is whatever drives the people involved; the organization, the existing structure that enables the ideas to be worked through in practice; and the ideas/innovations are the "seeds" to be cultivated.
Weinberg notes that "Leadership can sometimes also mean preventing change. If you want to stop some change from occurring, you must do one of three things to the environment:" - he then lists:
There has to be a balance between motivation, organization, and innovation in order for leadership to be effective. Weinberg points out that we all have the potential for all three, and thus for leadership, but that in each of us, some elements are better developed than others. Anyone can improve as a leader by working to build the strength of their weakest links.
A little bit more about the book
The book contains a lot of material on all three MOI aspects. When it comes to motivation, issues of communication and unconscious beliefs, or "survival rules", enter the picture. One very short chapter presents a model for the communication process along the lines of what's found in the book Crucial Conversations, except this model is more elaborate and presented using just a single example. When it comes to "survival rules" (in our terms, programmed responses of the adaptive unconscious), journaling is recommended as a way of discovering and gradually rewriting them.
For those curious about the book, you could think of it as a kind of modern-day How to Win Friends and Influence People for techies - though non-techies will probably also find it fairly easy to read. It contains many short chapters that go through a very wide range of things related to the psychology of readership, and is often quite humorous, with plenty of the author's personal anecdotes and examples. As with other such reading, it is probably only useful in combination with practical experience - and personally I think I've only got a small amount of the understanding possible out of it.
An illustration of how the conventional view of leadership is flawed
I'll also include the following quote, which both illustrates the problems with how leadership is usually seen, and shows one simple example of leadership according to the organic approach. While the problem being solved in this example is a particular technical one, I think the same principle applies to all manner of problem-solving done in this group.
This illustrates how leadership tends to be seen: power dynamics, who seems to be the most "visible" and/or imposing. (Another important part, though not illustrated in the above, is who seems to be the most able to reward or punish.)
By contrast, in this network, what counts is what is done for others. Sometimes it is highly visible, but sometimes it is not. It may or may not look impressive. Bringing about any creative change or contribution is leadership.
Minas Tirith said:In my opinion the concept of "leader" is outdated and doesn't work in a true STO community (that we aspire to become). It's a network of people that have different strengths and can support each other, putting others behind on the ladder, but not leading many in a hierarchical sense. Still, sometimes I think, that some people are more active, and Laura, in a way, is a "leader", too, here ... so, still a lot to ponder ...
This brought to mind the concepts of leadership I have read about in Gerald M. Weinberg's book Becoming a Technical Leader. There are quite different and contrasting ways of viewing and defining leadership. The typical academic "understanding" of it tends to be limited to a simplistic, hierarchical way of seeing it, though, and few are exposed to other models. Leadership does not necessarily have to be hierarchical - and Weinberg contrasts the more well-known hierarchical and "linear" approach with the "organic" approach.
The role of models of leadership in understanding it
In order to recognize leadership in a group, you must have a model that somehow matches the group's culture. [...] Someone once said that the central dogma of academic psychology is that there is one and only one correct solution to every problem--and the psychologist knows it. Any psychologist who believes that simple model will have trouble defining leadership in a way that works in real-world situations. For one thing, such a person would never recognize Martha as a leader. {The last thing refers to the quoted example placed at the end of the post.}
There are many models of how people behave in the world. Even within the discipline of psychology, there are dozens of major models and hundreds of minor variations. The sociologists' models differ from those of the psychologists, as well as from the anthropologists, the economists, the executives, and the janitors. The reason there are so many models is that each of them is useful, but only in some contexts. The problems arise when we try to apply a model that doesn't match the situation in front of our eyes.
[...] To be an effective leader, you will have to have many models at your disposal, and be able to switch approporiately from one to the other as the situation demands. Most of the models I favor may be considered organic models, in contrast to linear models, but there are times when I can be quite appropriately linear.
Organic vs. linear models of leadership
Weinberg goes on to compare and contrast organic and linear models of leadership. Linear models are what most seem to have in mind when they speak of leadership - these tend to reduce people to roles, with 'leader' being one of those roles. One example of a linear model is the threat/reward model: "there is one and only one right answer, and anyone who cannot see it must be either dumb or bad." "When we operate out of the threat/reward model, we tend to see the leader's role as issuing threats and doling out rewards."
By contrast, organic models basically consider every member of the group, and every factor that affects it, in terms of its relationship with the whole. "It is impossible to change just one thing at a time." The organic model "allows different people to find a common basis for working together in complex situations. People who abide by the organic model tend to see other people as sharing the same life force, the same spiritual base, and the same kind of relationship among their unique individual parts. They don't compare people to some standard, so they are not tempted to shape people to some ideal image. Such people tend to see the job of a leader as getting people in touch with their own inner harmony."
"Linear models get their name from the assumption of a linear relationship between events; that is, one effect stems from one cause, and vice versa. Organic models may be characterized by "systems thinking": the belief that event X is the outcome of hundreds of other factors, including the passage of time."
The attitude towards change often differs depending on the kind of model used. "Under the influence of the threat/reward model, we may try to assure our security by struggling to keep all people and relationships forever the same. If we do feel the need to change, we usually direct it at someone else. And we usually try to change them by "removing" their "bad" behaviors."
By contrast, "People holding on to organic models need security just as much as everyone else, but they obtain their security by taking risks and by tolerating ambiguity. [...] Organic models expect and accept change as a normal part of the universe. Some organic models go even further, and welcome change as an opportunity to go into the unknown and grow. They have faith that growth is a natural process by which our wonderful potential is realized, in the same way a seed must grow to realize the wonderful potential of the flower."
Linear models are the typical way of managing very-large-scale things, like big corporations or entire societies, from the top-down. On the very large scale, the simplifying (and dehumanizing) assumptions of linear models make things much easier to reason about, predict, and manage - and to some extent, as a way of managing the complexity, it is often needed in order to be able to get anything done at all. But this only works as long as the situation is stable. As soon as things get chaotic or do not fit the model, attempts to apply it fall apart. It seems that very-large-scale management brings the need for linear models, and in turn, overly relying on such models brings entropy into the picture.
Organic models describe the way things naturally work in non-hierarchical small-to-mid-size groups and communities, where everyone knows everyone, and everyone is seen and treated as an individual. "Leader" may not even be a distinct role - whoever contributes to the whole is a leader, contribution by contribution.
To wrap this section up:
In the extreme cases, the threat/reward model of leadership may be characterized by the words "force" and "judge," and the [organic] seed model, "choose" and "discover." In the seed model,
Leadership is the process of creating an environment in which people become empowered.
[...] Instead of leading people, as in the threat/reward model, organic leadership leads the process. Leading people requires that they relinquish control over their lives. Leading the process is responsive to people, giving them choices and leaving them in control. They are empowered in much the same way as the gardener empowers seeds--not by forcing them to grow, but by tapping the power that lies dormant in them.
Leadership in the seed sense is creative and productive through other people. It is an organic definition, because it works through creating an environment rather than confining itself to a few focused actions--threats or rewards--in a few specific instances to create a few specific results.
To people ensnared by linear models, this organic model of leadership may seem vague and wishy-washy, but it actually lends itself to more precise quantification than the more conventional models. It's especially useful in technical work because, unlike the more linear models, it allows us to take innovation into account.
Innovation is concerned with redefining a task or the way the task is done. Linear definitions of leadership assume that observers have a perfect understanding of the task. Such definitions filter out innovations that the observer hasn't seen before or doesn't understand. Such blinded observers obviously cannot see the possibility of leadership through innovation. In an age of high technology and discovery, such constraining definitions are practically useless.
The "MOI" model of leadership
In Chapter 2: Models of leadership, a model called "MOI" is presented. This stands for "motivation", "organization", and "ideas or innovation". The idea is that for change to occur, the environment must contain all three.
The motivation is whatever drives the people involved; the organization, the existing structure that enables the ideas to be worked through in practice; and the ideas/innovations are the "seeds" to be cultivated.
Weinberg notes that "Leadership can sometimes also mean preventing change. If you want to stop some change from occurring, you must do one of three things to the environment:" - he then lists:
- M: kill the motivation---make people feel that change will not be appreciated; do everything for them so they won't feel the need to do things for themselves; discourage anything that people might enjoy doing for its own sake.
- O: foster chaos--encourage such high competition that cooperation will be unthinkable; keep resources slightly below the necessary minimum; suppress information of general value, or bury it in an avalance of meaningless words and paper.
- I: suppress the flow of ideas--don't listen when you can criticize instead; give your own ideas first, and loudest; punish those who offer suggestions; keep people from working together; and above all, tolerate no laughter.
There has to be a balance between motivation, organization, and innovation in order for leadership to be effective. Weinberg points out that we all have the potential for all three, and thus for leadership, but that in each of us, some elements are better developed than others. Anyone can improve as a leader by working to build the strength of their weakest links.
A little bit more about the book
The book contains a lot of material on all three MOI aspects. When it comes to motivation, issues of communication and unconscious beliefs, or "survival rules", enter the picture. One very short chapter presents a model for the communication process along the lines of what's found in the book Crucial Conversations, except this model is more elaborate and presented using just a single example. When it comes to "survival rules" (in our terms, programmed responses of the adaptive unconscious), journaling is recommended as a way of discovering and gradually rewriting them.
For those curious about the book, you could think of it as a kind of modern-day How to Win Friends and Influence People for techies - though non-techies will probably also find it fairly easy to read. It contains many short chapters that go through a very wide range of things related to the psychology of readership, and is often quite humorous, with plenty of the author's personal anecdotes and examples. As with other such reading, it is probably only useful in combination with practical experience - and personally I think I've only got a small amount of the understanding possible out of it.
An illustration of how the conventional view of leadership is flawed
I'll also include the following quote, which both illustrates the problems with how leadership is usually seen, and shows one simple example of leadership according to the organic approach. While the problem being solved in this example is a particular technical one, I think the same principle applies to all manner of problem-solving done in this group.
Psychologists and management theorists have dozens of models of leadership, with a typical one of their texts offering this explanation:Altough they appear to be scientific, these models are based on the opinions of the members of the observers, and on their ability to observe "effective influencing actions." Over the years, I began to see some flaws in this approach.There are two principal ways to identify the leaders of a group:[list type=decimal]
[*]asking the members to identify which members they regard as the most influential in directing the group, or
[*]asking observers to name the most influential members, or to record the frequency of effective influencing actions.
[/list]
For instance, a company recently retained me to help a group of computer programmers improve their problem-solving techniques. The company was losing thousands of dollars of sales each passing day because of a subtle error in its software product. Until the programmers could find the error, the product was useless. To help the group, I videotaped them as they struggled to find the error.
In one hour of observation, the "effective influencing actions" of the four programmers looked like this:Martha's actions were easy to record. She sat like a zombie throughout the entire hour, studying the printout of the erroneous program. She said nothing, made no gestures, and didn't even smile or frown. Without question, she had no influence on the group whatsoever.Code:Arnie 112 actions Phyllis 52 actions Weber 23 actions Martha 0 actions
After consuming an hour with their effective influencing actions, the other group members were no closer to solving the problem than they had been when they started. All of a sudden, Martha lifted her eyes from the listing, pointed a finger at one line, and said, ever so quietly, "This word should be '87AB0023', not '87AB0022'." Then Arnie, Phyllis, and Weber resumed their agitated discussion. They terminated the meeting ten minutes later, after they had convinced themselves that Martha was indeed correct.
When I asked the group who had been their most influential member, they all said, "Arnie." Then I played the videotape, asking them to be especially alert to the method by which their problem was solved. After watching the tape, Arnie, Phyllis, and Weber changed their answer to "Martha." Why? because in terms of solving their problem, the table of effective influencing actions should have looked like this:Without Martha's contribution, the meeting would have gone nowhere, yet non-programming psychologists would have probably missed Martha's role entirely. When such nontechnical psychologists observe our workshops, they are consistenly befuddled by the dynamics of the team as they solve their technical problems. It's as if the psychologists were watching people from another planet, people whose culture and language look and sound superficially like ours but are entirely different.Code:Arnie 0 actions Phyllis 0 actions Weber 0 actions Martha 1 action
This illustrates how leadership tends to be seen: power dynamics, who seems to be the most "visible" and/or imposing. (Another important part, though not illustrated in the above, is who seems to be the most able to reward or punish.)
By contrast, in this network, what counts is what is done for others. Sometimes it is highly visible, but sometimes it is not. It may or may not look impressive. Bringing about any creative change or contribution is leadership.