manitoban said:Hi Arwenn,
For both the child and the parents, it is absolutely gut wrenching to go through, and yes, you are correct that the school is generally useless. In my experience they will usually try to avoid labeling the bully, calling it a conflict so that both children are held to be equally responsible. And usually the bullies will have their friends lined up to back up their lies, so it is truly frustrating to even get the school to acknowledge the problem, let alone do anything about it. However, it is still a good idea to inform the school, as the teachers may pay more attention to what is going on and that your complaint is on the record in case it escalates.
I sure feel your pain, and I know how very difficult this type of situation is. Talking to the parents of the bullies is also pretty useless, they simply won't believe their child is bullying anyone!
I did speak to the Deputy Principal last year, and he really was useless. Thought those kids were all nice kids and he just thought they needed time to settle in, being the first year in High School and all that. Also if those kids know that I have approached the school about their behaviour, they will just up the ante and go more covert. And yes, it is totally gut wrenching. I just don't understand how people of any age can get enjoyment form another person's suffering. Ringleader is a single child who lives with his mother, and I recall his mother saying that he likes to win when playing footy, because he is not really good at school or anything else. She would never believe that he was a bully and it would be useless talking to her.

You must feel very helpless, and as others have said, it is a terrible thing and especially so in today's age. 