Nationwide Customs Computer System Outage

angelburst29

The Living Force
Wonder who they are going to blame for this mishap?

US Customs and Border Protection computer systems went down across the nation Monday night, leaving passengers stranded and irate.

Nationwide Customs Computer System Outage Creates Chaos at US Airports (Photos - video)
https://sputniknews.com/us/201701031049208400-customs-outage-chaos-US/

U.S. Customs and Border Protection is experiencing a temporary outage with its processing systems at various air ports of entry and taking immediate action to address the technology disruption," the agency said in a statement.

"CBP officers continue to process international travelers using alternative procedures until systems are back online. Travelers at some ports of entry are experiencing longer than usual wait times and CBP officers are working to process travelers as quickly as possible while maintaining the highest levels of security." Passengers on social media are posting photos of huge lines, as airports scramble to respond.

​Stranded passengers are complaining on social media of rising temperatures and fraying tempers.

There are reports of illness and panic attacks as airports fill up with people who cannot exit.

​January 2 is a day off for many people, the day the New Year's Day holiday is observed this year. Many airlines had warned passengers to expect heavier than usual traffic because of the holiday.


Computer outages snarled U.S. Customs procedures at airports in New York and across the country Monday night — creating havoc and extensive delays as travelers wrapped up the long holiday weekend.

Computer outage creates major delays at U.S. airports
http://www.nydailynews.com/news/national/customs-airports-country-experience-computer-outage-article-1.2932184

The outage began at 5 p.m. and was corrected by about 9 p.m., officials said. But the agency didn't send out a tweet announcing the problem was fixed until closer to 10:30 p.m.

“All airports are back on line after a temporary outage of #CBP’s processing systems. No indication the disruption was malicious in nature,” the agency wrote.

U.S. Customs and Border Protection agents were forced to process travelers via a slower back up system when the computers went down.

A spokesman for Hartsfield-Jackson International Airport in Atlanta — one of the busiest in the world — said the computer outage was nationwide.

Social media was filled with complaints from frustrated travelers flying back to the U.S. through major gateway cities like Miami, Boston and Washington, D.C.

Computers were also down at JFK Airport, but it was unclear if LaGuardia Airport and Newark Liberty International Airport were affected.

A spokeswoman for U.S. Customs refused to comment on what might have caused the glitch.

“U.S. Customs and Border Protection is experiencing a temporary outage with its processing systems at various airports of entry and taking immediate action to address the technology disruption,” the spokeswoman said.

“CBP officers continue to process international travelers using alternative procedures until systems are back online. Travelers at some ports of entry are experiencing longer than usual wait times and CBP officers are working to process travelers as quickly as possible while maintaining the highest levels of security,” the spokeswoman added.

Passengers posted pictures of the massive lines to get through U.S. customs and there were reports of two people passing out while waiting for entry.

Traveler Kristin Klingshirn told the News that her plane to Atlanta from Mexico was held for an hour on the runway after landing.

The delay was to help airport workers trying to ease congestion at customs, she said.


On one of the busiest travel days of the year, many airplane passengers were trapped in hours-long lines because of a nationwide customs computer outage.

Mayhem at airports as immigration system inexplicably crashes - causing huge lines and hours of disruption on one of the busiest travel days of the year - but officials dismiss suggestion of hacking (Photos - video)
http://www.dailymail.co.uk/news/article-4083174/Chaos-customs-Madness-enfolds-major-airports-customs-processing-malfunctions-causing-massive-lines-one-busiest-travel-days-year.html?ITO=1490&ns_mchannel=rss&ns_campaign=1490

Major airports in New York, Houston, Atlanta and Miami were affected by these delays on the US public holiday. There were also long lines in Boston's Logan Airport and Los Angeles International Airport.

The traveling snafu caused delays ranging from 30 minutes to two hours and hundreds of people got off flights and into motionless queues.

According to CNN, 30 flights into Miami International Airport were delayed beginning at 6pm.

John F Kennedy International Airport had delays up to 90 minutes long. The outage began around 5pm and lasted until 9pm. Some passengers had to be processed by hand because of the glitch.

During the outage, passengers were able to be processed because customs had access to national security-related databases. There is no evidence that the computer malfunction signified hacking.

The agency said in a statement: 'US Customs and Border Protection is experiencing a temporary outage with its processing systems at various air ports of entry and taking immediate action to address the technology disruption.'

'CBP took immediate action to address the issue and CBP officers continued to process international travelers using alternative procedures at airports experiencing the disruption.'

'Travelers at some ports of entry experienced longer than usual wait times as CBP officers processed travelers as quickly as possible while maintaining the highest levels of security.'

'During the technology disruption, CBP had access to national security-related databases and all travelers were screened according to security standards.
At this time, there is no indication the service disruption was malicious in nature.'

There was outrage at a number of other airports across the US as streams of flights were cancelled for a variety of reasons.

Jen Phillips posted her anger over a member of the armed forces being forced to sleep on the floor at Baltimore–Washington International Airport in Maryland due to delays.

She tweeted the airport and Southwest Airlines and said: 'You let a member of our armed services sleep on the floor overnight after missing a connection? Really? Shaking my head.'

The furious passenger told MailOnline she had to re-book her flight six times after it was cancelled. It was still delayed, and she had to spend the evening sleeping on the floor too.

The reason given for the problems was inclement weather conditions in the Georgia and Florida area, but Southwest had complaints piling up from angry customers.

Other passengers were told a lack of staff was the reason for their delay, while Southwest blamed air traffic control for other delays and cancellations.

MailOnline contacted Southwest, but nobody was immediately available to comment.
 
Wonder who they are going to blame for this mishap?

This story was posted on SOTT yesterday: https://www.sott.net/article/338465-Potential-Russian-Hacking-false-flag-Chaotic-scenes-after-massive-US-customs-computer-system-outage

It has been reported that the outage was not "malicious" in nature, even on Snopes:

A U.S. Customs and Border Protection (CBP) computer system outage on 2 January 2017 caused long airport delays to post-New Year's travelers in a multi-site incident officials maintained was not "malicious" in nature.

http://www.snopes.com/2017/01/03/u-s-customs-system-outage/

Despite the recent well documented false accusations of 'Russian hacking' (Vermont's power grid, DNC, Podesta's emails etc) it is worth remembering that Russia does possess a sophisticated cyberwarfare capability, along with the United States, China, Israel, United Kingdom, Iran and North Korea.

In a recent interview with Larry King, tech pioneer John McAfee discussed the current state of cybersecurity. Based on all of his experience, McAfee said
"if it looks like the Russians did it, then I can guarantee you it was not the Russians"
and referring to the alleged DNC hack added,
"If I was the Chinese and I wanted to make it look like the Russians did it, I would use Russian language within the code, I would use Russian techniques of breaking into the organization,"
and
"there simply is no way to assign a source for any attack."

https://www.sott.net/article/338162-John-McAfee-on-Russian-hacking-allegations-If-it-looks-like-the-Russians-did-it-then-I-can-guarantee-you-it-was-not-the-Russians

The 'Russian hacking' narrative propagated by the PTB seems to be wearing very thin now, being increasingly exposed for the fallacy it is (in the aforementioned cases), but Russia does have this capability - and invariably will use it. So, yes there is always the potential for 'false flag' cyberattacks being blamed on Russia - and also the potential for genuine Russian cyberattacks too.

The massive system outage at US Customs and Border Protection (a symbolic 'soft target'?) could have been a retaliatory blow by Russia or simply a technical glitch, but a 'false flag' attack can be discounted now given no one in the MSM is blaming Russia for it imo.
 
Anam Cara said:
The massive system outage at US Customs and Border Protection (a symbolic 'soft target'?) could have been a retaliatory blow by Russia or simply a technical glitch, but a 'false flag' attack can be discounted now given no one in the MSM is blaming Russia for it imo.

My first thoughts when reading about the nationwide outage, was that it might be a "retaliatory" measure but not by Russia, even though Russia just provided it's own transportation for it's ousted Embassy Employees and family. I might be in error but it's my understanding that Security at US Customs and Border Protection in U.S. Airports is operated by ICTS, an Israeli-owned airport security company based in the Netherlands, or one of subsidiaries, Procheck, Ramasso, I-SEC, and ICTS subsidiary Huntleigh? It might be "a symbolic message directed at Obama" for the non-action he took on the U.N. resolution between Israel and Palestine?
 
angelburst29 said:
Anam Cara said:
The massive system outage at US Customs and Border Protection (a symbolic 'soft target'?) could have been a retaliatory blow by Russia or simply a technical glitch, but a 'false flag' attack can be discounted now given no one in the MSM is blaming Russia for it imo.

My first thoughts when reading about the nationwide outage, was that it might be a "retaliatory" measure but not by Russia, even though Russia just provided it's own transportation for it's ousted Embassy Employees and family. I might be in error but it's my understanding that Security at US Customs and Border Protection in U.S. Airports is operated by ICTS, an Israeli-owned airport security company based in the Netherlands, or one of subsidiaries, Procheck, Ramasso, I-SEC, and ICTS subsidiary Huntleigh? It might be "a symbolic message directed at Obama" for the non-action he took on the U.N. resolution between Israel and Palestine?

I guess it could have been a retaliatory blow by Israel, or an attack by any one of the big cyberwarfare countries, or indeed other hackers. I couldn't find any information about the security being outsourced to ICTS or one of its subsidiaries. CBP officers have full law enforcement powers on and off duty, so I don't think federal security personnel with those powers would be outsourced to foreign private companies.

The system outage may have just have been a technical issue. From Customs and Border Protection (CBP) yesterday:

a software update – not hackers – caused a four-hour Customs computer outage that led to massive lines and frayed tempers at airports as the holiday week came to a close."

Changes the agency made Dec. 28 to software used to process travelers caused the glitch that shut down the agency's systems from 5 pm EDT until about 9 p.m. on Monday, as many holiday travelers returned to the United States.

http://www.usatoday.com/story/tech/news/2017/01/03/border-outage-not-caused-hackers-customs-and-border-patrol-airlines-lines-airport/96107764/
 
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