Playlist: Emotional Intelligence, with Daniel Goleman
Introduction to Emotional Intelligence (04:12)
Dr. Daniel Goleman says IQ predicts only ten to twenty percent of life's personal and financial success. Other factors such as parent's income, luck, and emotional intelligence make up the other eighty to ninety percent.
Explanation of Emotional Intelligence (02:30)
In most aspects of life it takes something beyond intellect to do well. A person who is gracious and caring has high emotional intelligence, which can lead to success. Emotional intelligence is not fixed and continues to improve each decade.
Recent Discoveries in Neuroscience (02:48)
The first layer of the brain is the stem; it controls automatic reactions and doesn't think or learn. The limbic system is the emotional brain which added the ability to learn. The growth of the neocortex shows that feelings came before thoughts.
Amygdala Hijack (01:26)
An amygdala hijack occurs when the neuron between the amygdala and thalamus recognizes a feeling as an emergency. The signs of a amygdala hijack are a quick and sudden reaction, strong emotion, and a sense of regret after the fact.
Just Say No Neurons (02:27)
Inhibitory neurons in the prefrontal lobe of the brain have the power to let the brain reject impulses; Dr. Goleman calls them "just say no neurons". A deficiency in these neurons will result in bad behavior; Mike Tyson is used as an example.
Self Awareness (02:36)
Emotion intelligence refers to the brain circuits that allow people to be intelligent about their emotions. Self awareness is the first part of emotional intelligence. This is the ability to recognize feelings, which allows people to make sound decisions
Hunches and Intuition (02:57)
A case studied by Antonio Damasio is used to illustrate the effects of having no emotional intelligence even when intellect and memory are present. Intuition should be used in conjunction with rational thought when making decisions.
Managing Emotions (04:52)
Every emotion is an action plan for the body; an impulse to react. Managing Emotions is the second aspect of emotional intelligence. It allows the brain to control the impulses caused by emotions. The marshmallow test" is used as an example.
Motivation (01:27)
Motivation is the third part of emotional intelligence Emotions motivate individuals towards goals. Optimism am important motivator. The difference between an optimist and a pessimist is what the person tells them self when faced with an obstacle.
Empathy (01:14)
Empathy is the fourth part of emotional intelligence; it refers to the ability to know what someone is feeling using nonverbal cues. Empathy is crucial to getting along with other people. Sympathetic distress in babies is an example of empathy.
Lack of Empathy (02:50)
Empathy is what keeps people form harming others. Children who have not learned empathy from their parents do not realize that they can recognize and respond appropriately to other people's feelings.
Handling the Emotions of Others (02:24)
The fifth part of emotional intelligence is the ability to handle emotions in other people. Those who are adept at social skill recognize that emotions are passed from one person to another in every interaction.
Emotional Intelligence and Health (01:36)
Being intelligent about emotions is good for health. People who are chronically distressed have double the risk of developing a major disease. One key to handling stress is obtaining the tools to calm down.
Keys to Handling Stress (03:21)
The three keys to handling stress are changing circumstances, changing perception, and changing the way the body reacts to the stress. Exercise, prayer, and meditation are all ways to calm and relax your body.
Emotional Intelligence in Marriage (03:41)
Emotional intelligence plays a major role in the success of marriages. Without it arguments can escalate from defensive counter attacks, to disgust and contempt, to stonewalling. This can be avoided if the prefrontal lobe is given a chance to react.
Emotional Intelligence at Work (02:19)
The story of Melburn McBroom is used to illustrate the importance of emotional intelligence at work. Effective communication in the work place can be accomplished by choosing an appropriate time, place, and manner to address a problem.
Declining Emotional Intelligence (02:20)
Over 15 years America's children showed a steep decline in emotional intelligence; anger, depression, disobedience, and loneliness were more prevalent than they had been before. Courses in emotional literacy can raise emotional intelligence in kids.
Parents and Emotional Intelligence (02:50)
Parents are their children's main emotional tutor. Parents are given many opportunities to teach emotional intelligence. School bully's are an example of children lacking emotional intelligence.
Teaching Emotional Intelligence in Schools (01:54)
Schools across the country have started to teach emotional intelligence as part of the regular curriculum. Kids who are exposed to this have fewer problems like fights and substance abuse, they also have higher test scores.
Handling an Amygdala Hijack (02:21)
One of the fundamental skills of emotional intelligence is handling an amygdala hijack. There are five steps that can be used to improve in this area; watch yourself , find a model, notice signals, short circuit the hijack, and repeat steps.
Emotional Brilliance (03:10)
Dr. Daniel Goleman shares a story that perfectly explains emotional intelligence.
Newest Research on Emotional Intelligence (01:55)
Emotional intelligence is a different way of being smart. Dr. Goldman shares a story to illustrate this concept.
Importance of Emotional Intelligence at Work (01:39)
According to Dr. Daniel Goleman, when it comes to career success, emotional intelligence matters far more than IQ. Based on data from 200 companies, emotional intelligence is twice as important as cognitive and technical abilities combined.
Self Awareness (02:27)
A break down of how the five emotional intelligence skills matters for outstanding performance at work, reveals that a combination of gut feelings and relevant data are used in decision making by all successful professionals.
Managing Emotions (01:23)
Self control is a factor of emotional intelligence. How well business people are able to restrain themselves and their impulses plays a large role in having a successful career. Being conscientious is another beneficial trait to possess.
Motivation (01:07)
According to Dr. Daniel Goleman, motivation is a key factor in emotional intelligence. One of the major signs of high motivation is a constant drive to improve performance.
Empathy (01:34)
Dr. Goleman says empathy is one way emotional intelligence matters at work. The ability to recognize how people are felling and responding to you has to do with the art of listening.
Social Skill (02:19)
Social skill, the fifth component of emotional intelligence, is crucial for business success. Social skill determines how well one can handle relationships. Persuasion and the ability to resolve conflict are two aspects of social skill.
Q&A With Dr. Goleman (02:16)
Attention Deficit Disorder with Hyperactivity (ADHD) is discussed because hyperactivity is poor impulse control. A question about amygdala hijack in preschool age children gives insight into teaching emotional intelligence to children.