I found this interesting and related it directly to what we learned about petty tyrants - that they are buffers (typically one of several) between you and the actual decision makers at higher levels - they are just "doing their jobs" within the confines of strict rules, are not empowered to see shades of gray nor bend any rule, their human feelings (if they have any) are not reachable, and they cannot be reasoned with.
If this charge about AI decision making is true, then it's a real-world example of AI stepping into the role of petty tyrant (and scapegoat).
Of course, this has been going on a long time in the medical industry, with "watchers" behind your doctor, ensuring that if any of your test numbers stray from the normal range, that you are leaned upon to comply with the medical guidelines and take that drug they're pushing.
UnitedHealthcare accused of relying on AI algorithms to deny Medicare Advantage claims
United Healthcare is being accused of denying a growing number of claims for post-acute care as it shifted to using artificial intelligence to automate the process.
www.foxbusiness.com