FAQ's
Q: Where does your meat come from?
A: Our meat is sourced from various farms and smallholdings around the UK. We have personal and longstanding relationships with our farmers, and can guarantee the provenance of all our meat. We know and have visited the fields and pastures that our animals lived on, and know that they went from there to slaughter, and then directly to us.
Q: Has your meat ever been frozen?
A: No. It all comes fresh from the slaughter house and is then aged for the relevant times in our drying room. This makes it ideal for home freezing. If you know in advance that you will be freezing certain cuts, you can ask for them to be vacuum packed. Just let us know in the special requests field on the delivery page.
Q: How long will your meat keep for in the fridge?
A: All our meat is printed with an individual use-by date on the label as the cut is wrapped. We generally give 4 days for traditionally wrapped meat, and 9 days for vacuum packed cuts. If you know you are not going to eat your meat until the very end of the use-by date it's worth checking on it before that time to make sure it's in good condition. To keep in perfect condition right until the end of it's fridge life, cuts should be kept between 0°C & 4°C and as dry as possible. With domestic fridges it's easy for them to drop below ideal temperatures with the door being opened a lot, and specially during warm weather. Also with other items such as vegetables, salad and liquids in the fridge the meat and it's wrappging can become damp. This should be avoided if possbile. If the paper wrapping has become damp you should remove it, dry the cut and re-pack into a freezer or ziplock bag, squeezing out as much of the air as possible before sealing. If you are in doubt as to whether the cut will be eaten before it's use-by date, it would be advisable to freeze it. See below for our tips on home freezing.
Q: Do you recommend home freezing, and if so do you have any tips?
A: Whilst we think there is nothing better than freshly cut dry-aged meat, if freezing and defrosting are done carefully the results can be very good. In actuality the process of freezing causes cells to burst within the meat, which will soften the texture, but if done properly this can be be barely detectable and won't effect flavour. In fact, some will say that this can improve tougher cuts. Here are our tips:
Freezing
If you have asked for the cuts to be vacuum packed do not open them. This is ideal for freezing just remember to label them including a date.
Otherwise if in normal wrapping first:
- Remove all packaging from the meat, including pad and pat dry with kitchen paper.
- Place each cut separately (burgers ok in 2 or 3's with the paper separators remaining) into good quality freezer bags – the ziplock kind are best – and squeeze out as much air as you can before sealing.
- Place into freezer as flat as possible, stacking up is fine just try not to wedge into any corners.
Defrosting
- Remove from freezer and place into fridge 24 hours before use. Best to place the bags on a plate in case of any leakage.
- Remove from fridge to the coolest part of the kitchen 1-2 hours before cooking.
Recommended freezing times for meat are:
- Beef: 6-12 months
- Pork: 4-6 months
- Lamb: 6-9 months
Q: Can you deliver next day?
A: You can order for next day delivery in London up until 8pm the evening before as long as there are still delivery slots available. Friday and Saturdays are generally busier than the rest of the week so we advise booking early for these slots. Next day delivery is not possible to the rest of mainland UK. We only deliver Wednesday through Friday to mainland UK and you need to order 48 hours in advance.