alicebibi
A Disturbance in the Force
If they sent it with DHL express they should have provided all the paper work and information for the costums. In fact my sales rep told me if i get any queries from customs to not answer them before consulting with her. It seems they are pretty well versed in how to tackle EU customs requirements and in fact although my country’s customs are pretty strict and nit picking this shipment flew through effortlessly and i got it all the way from Shanghai in 4 days. I was very impressed. The rep was answering emails or texts within minutes even on weekends.
Hello guys!I have a contact phone number for Macy-pan, maybe not the person you were dealing with, but perhaps worth a try
(from Macy-pan) For urgent cases, please contact me via Tel: +86 18017021620.
perhaps you have a phone number on emails they have sent to you?
Thank you very much for your advices. Unfortunately we ve made our purchase right before Chinese NY Eve so they left us without any attention. Fortunately they solved everything with customs. But we've waited for 2 weeks...
As for HBOT I will report soon here how we did the set up and honestly I have a bunch of materials in Notion I made for deep research and understanding.
Thank you forum people for all support you showing here. I wish you a good health and longevity!